rental policy

Rates:

Rental rates are subject to change. Services may vary based on the season and scheduled events. Rates include taxes, except for local taxes which must be paid at check-out. Charges for extra services, products or repairs for damages to the premises are not included.

Reservation Policy:

A 50% deposit is required for all reservations, which must be paid at the time of booking by bank transfer. 

Check-In:

In accordance with Italian legal requirements, on arrival guests must present their passports or identity cards to the owner or management for registration.

Check-Out:

Any additional charges (such as wine from the wine cellar) will be billed to the guests upon departure, and should be settled preferably in cash.

Cancellation Policy:

There are no refunds for cancellations made less than 30 days before date of arrival.

Cleaning and maintenance:

Guests are required to leave the villa neat and orderly. If that is not the case, the owner or his representative have the right to bill additional charges for final cleaning service.

The owner or any of his employees reserve the right to maintain free access to the mechanical systems on the property for security and maintenance purposes.

Security deposit:

A security deposit must be paid at the time of arrival. The amount will be refunded at the end of the holiday, less any deductions made for loss or damage caused by the guests or for any additional costs that were not included in the rental fee.

Damage to Villa Property:

Any damage to the villa or its contents caused by a guest, the guest’s family or extended guests, must be reported immediately to the management. The full cost of repair and replacement will be the personal responsibility and obligation of the paying guest. The villa’s custodian and the guest will tour the property to ascertain its condition upon arrival and upon departure.

Pets:

Pets are admitted at the discretion of the management.

Applicable Law:

These rules and restrictions and all disputes arising from them will be governed and bound by the laws of the Italian Courts. The competent authority shall be the Court of Treviso – Italy.